42Maru at Soft Wave 2019

Unveils Artificial Intelligence Solution for In-house Help Desk

Dec. 12, 2019, 9 p.m.

42Maru, Artificial Intelligence startup, made an announcement that it unveils TIPS Artificial Intelligence Solution for In-house Help Desk 'Soft Wave 2019' on the 5th of December.

Soft Wave 2019 is a software exhibition sponsored by various ministries, including the Ministry of Science and ICT and the Ministry of Trade, Industry, and Energy, at COEX in Seoul from the 4th to the 6th of December. 42Maru participated in the exhibition as a selected company for the ‘SW High Growth Club 200’ with support from the Ministry of Science and ICT and National IT Promotion Agency (NIPA). 42Maru was named the ‘SW High Growth Club 200’ in March in recognition of its growth potential as an SW company.

At the exhibition, 42Maru showcased an artificial intelligence-based business intelligence solution for streamlining work within companies, as well as an artificial intelligence chatbot solution for in-house help desks to support work such as Human Resource and recruitment, IT services and year-end tax adjustment.

The solution that was introduced this time is built based on the 'Deep Semantic Question Answering Platform (Deep Semantic QA Platform)' that was developed independently by 42Maru. In particular, the Deep Semantic QA platform which accurately understands the intention of a user’s question and delivers a single correct answer from a massive unstructured data set can improve employee efficiency in companies. In fact, SK Innovation has introduced a chatbot for counseling on recruitment in its last public recruitment and is currently carrying out follow-up projects.

D.K. Donghwan Kim, CEO of 42Maru " With changes in domestic and foreign development culture and growth in cloud and software as a service (SaaS) markets, there are also new opportunities for B2B technology startups." And “Based on our effort to strengthening our business capabilities and enhancing the technology solution, we are planning to make efforts to make full-fledged inroads into overseas markets next year."